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Privacy Policy

Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

1. Introduction

We are committed to protecting your personal data in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA). This Privacy Policy explains how our software ("the Software") collects, uses, stores, and protects your personal information. By using the Software, you consent to the practices described herein.

2. Legal Basis for Processing

We process personal data based on one or more of the following lawful criteria:

  • The data subject has given consent
  • Processing is necessary for the performance of a contract
  • Compliance with a legal obligation
  • Legitimate interests pursued by the software provider (provided it does not override your rights)

3. Information We Collect

a. Personal Information

  • Name, email address, contact number
  • Login credentials (encrypted)
  • Billing and payment details (if applicable)

b. Usage and Technical Data

  • Device type, OS version, IP address
  • Feature usage, crash logs, and diagnostics
  • Cookies and similar technologies (for web-based components)

4. Purpose of Collection

We collect and process your data to:

  • Deliver and maintain core software functionality
  • Improve performance and user experience
  • Provide customer support and updates
  • Comply with legal and regulatory obligations
  • Conduct analytics and product development

5. Data Sharing and Disclosure

We do not sell your personal data. We may share data with:

  • Authorized third-party service providers (e.g., cloud hosting, analytics)
  • Regulatory bodies when required by law
  • Successors or acquirers in the event of a business transfer (with prior notice)

All third parties are contractually bound to uphold data protection standards consistent with the DPA.

6. Data Subject Rights

Under the DPA, you have the right to:

  • Be informed of the processing of your data
  • Access and request a copy of your personal data
  • Object to or restrict processing
  • Request correction or deletion of inaccurate or outdated data
  • Withdraw consent at any time
  • Data portability (receive your data in a structured format)
  • Lodge a complaint with the National Privacy Commission (NPC)

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes stated above, unless a longer retention period is required by law.

8. Data Security Measures

We implement appropriate organizational, physical, and technical measures to protect your data, including:

  • Encryption of sensitive data
  • Access controls and authentication
  • Regular security audits and vulnerability assessments

9. Cross-Border Data Transfers

If your data is transferred outside the Philippines, we ensure that the receiving country has adequate data protection laws or that appropriate safeguards are in place, in accordance with NPC guidelines.

10. Children’s Privacy

The Software is not intended for users under 13 years of age. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or our practices. Updates will be posted on this page with a revised "Last Updated" date. Significant changes will be communicated via in-app notice or email.

12. Contact Us

For questions, concerns, or data access requests, please contact:

Email: [support@yourdomain.com]
Mailing Address: [Your Company Name, Address, Philippines]
National Privacy Commission: https://privacy.gov.ph